Welcome to the Next Generation Hosting Support site. Being that we strive for the highest level of customer support possible, we have provided several means of getting help with your site, and other questions regarding your account below.

Support Helpdesk System/Knowledgebase
Please click the above link to be transferred to our technical support helpdesk system. The above system is located on an off-network location. This will ensure responses and solutions to any request even when our own network is down. You will receive a response to your question/problem always within 24 hours of sending the message.

Login to Control Panel
You can you use the above link as an alternative method to logging into your control panel instead of what was provided in your welcome e-mail.

Add-on Request
All add-on requests should now be directed to our sales department. Pricing information on any additional item you need added to your account can be obtained from our sales department as well.

Change Billing Information
Please use the above link to update any credit card or other billing information in our system. You will be prompted for a username and password - if this username and password is unknown, please e-mail billing@nghosting.com with your current account's domain name, username, and password, and they will get that information to you as soon as possible.